FAQs | Product questions
Below are immediate answers to the most common questions we receive related to our products. If you didn’t find what you were looking for here, or otherwise want to get in touch, please fill out a Contact Form or email us directly at hello@imaginaroo.com. We respond to messages 7 days a week and will be in touch as soon as possible, usually within 24 hours.
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How do I create an Imaginaroo book?
Imaginaroo books are created in 4 simple steps:
- Select a book of your choice from our collection.
- Provide the recipient's name and photo, plus a personalized dedication.
- See a free preview in just a few minutes. Place an order if you love it.
- Review the full book in ~15 minutes. We'll print and ship it after you approve.
See our guide to getting started for detailed step-by-step guidance.
How many images do I need to provide, and what types of photos work best?
Imaginaroo books require only a single image of the recipient, but you can submit up to 3 photos.
For best results, the photo(s) should be include a clear well-lit photo of the face, looking at the camera. Sunglasses and hats, and group shots make it harder to get a good likeness.
You can see a free preview of the likeness before paying, so you can try additional or alternative photos if the likeness isn't well-captured.
Can I see my book before I pay?
Yes! Pick a book, enter a name, upload a photo, and we'll make a free preview of your book's cover and opening pages, usually within a few minutes. No payment and no account needed. If you love it, you can order straight from the preview and we'll use the artwork you've already seen.
Can I preview a complete book?
Yes! Before you order, you'll see a free preview of the cover and opening pages. After you order, we email you a complete digital proof of every page, usually within 15 minutes. Nothing is printed until you approve it, and if we can't make it right, you can cancel your order and receive a full refund.
Can I share the book preview with someone else?
Yes. Use the Share button under the book preview and send the link to whoever you
like.
How soon will the book arrive?
Most orders arrive within one to two weeks from when you approve the digital proof of your book, depending on the shipping method you choose. You'll see delivery estimates at checkout and tracking information once your order ships.
Shortly after placing your order, you will receive an email with a link to review a complete digital proof of your book. Your book will be sent to print as soon as you approve the proof or, so your book isn't help up, after 48 hours If you don't approve it or send us feedback prior.
How long is my preview available?
28 days. After that the link expires, and you can create a new one any time.
What ages are Imaginaroo books intended for?
Each Imaginaroo book lists the intended age range on the individual product page. Our collection currently serves children between ages 2 and 10, but we are actively working on titles that will appeal to a broader set of ages.
Please sign up for our mailing list and follow us on social media to be the first to new about new products!
Do you offer books for adults?
Not yet - but we're working on books for grown-ups, starting with Valentine's
Day, Mother's Day, and Father's Day.
Please sign up for our newsletter and follow us on social media to be the first to new about new products!
Can you add more personalization options?
We are constantly working on expanding the themes and formats of our books, personalization options within our books, and more. Feedback from our customers helps us decide where to focus, so please feel free to get in touch with any requests or suggestions and be sure to sign up for our newsletter and follow us on social media to be the first to new about new products when released!
Do you offer any books featuring multiple customizable characters?
Not yet. Each book stars one child. Books with siblings or friends are something we're working on.
Be sure to sign up for our newsletter and follow us on social media to be the first to new about new products when released!
Are your books available in different languages?
Our books are in English for now. More languages are on the way soon. If you are looking for a language that isn’t currently available, please get in touch and we can confirm if and when the book may be available in the language of your interest.
What size are Imaginaroo books?
Currently all of our books are produced in 8.75 x 8.75 inch square format – a large enough canvas for our beautiful illustrations while being small enough to comfortably fit into children’s hands. In the future, we may offer different sizes for different titles as we release books for older consumers, and you can always confirm the size for the book you are interested in on the respective product page.
What are Imaginaroo books made of?
We aspire for Imaginaroo books to become treasured possessions that will be read over and over and saved for many years. As a result, we make every book with quality and durability in mind. All Imaginaroo books are produced in hardcover format with glossy finishing and printed in premium color ink featuring rich colors and robust ink coverage. Individual pages use thick and durable 100 pound coated white paper.
Can you support custom orders?
Looking for something that we don’t currently offer? While the products on our website reflect our current availability, we are constantly working on expanding the themes and formats of our books, personalization options within our books, and more.
While we don’t currently support custom orders per se, feedback from our customers helps us decide where to focus, so please feel free to get in touch with any requests or suggestions.
Need something else? Return to the main FAQ page or get in touch.